PhotoSync Support

Why do my videos that I transfer to PC have no picture … standard. Older devices and Windows PC's often do not have the capabilities to display or play … and videos from your iOS device has a lot to do with the settings on the device, in which format … computer can usually play. The photos and videos do not lose any quality through conversion, the … © 2025 touchbyte GmbH. All rights reserved Why do my videos that I transfer to PC have no picture … Why do my videos that I transfer to PC have no picture and only … sound? If you transfer your photos and videos to your PC and the videos cannot be played back … your iOS device uses to record the photos and videos. iOS 11 and macOS High Sierra introduced support … Video Coding), also known as H.265, for videos HEIF and HEVC offer better compression than JPEG … 12, all new iPhones and iPads record photos and videos in HEIF and HEVC formats as standard. Older … to display or play these formats. With videos, for example, this means that the

How to delete photos or videos? There are several … g. Computer, and under Delete After Transfer set how PhotoSync should handle successfully transferred … © 2025 touchbyte GmbH. All rights reserved How to delete photos or videos? … How to delete photos or videos? There are several ways … to delete photos and videos in PhotoSync. To delete photos and videos that you have … menu appears where you can tap Delete Selected to delete the selected photos and videos. Long-tap … iOS will open a confirmation prompt asking you to confirm that you want to delete the selected … will then not be deleted directly, but moved to the Recently Deleted album, where they will be … deleted after 30 days. Confirmation prompt to delete selected photos Another way to delete … selected photos and videos is to use the action menu in PhotoSync. Tap the red … the menu that then appears, tap Delete Selected to delete the selected photos and videos. Modify … iOS will open a confirmation prompt asking you to

Why can't I transfer from my phone/tablet to my Windows … touchbyte GmbH. All rights reserved Why can't I transfer from my phone/tablet to my Windows … Why can't I transfer from my phone/tablet to my Windows computer? There … are several reasons why the transfer from a phone/tablet to a Windows computer does not … If not, download PhotoSync Companion for Windows from our website, install and run the app. PhotoSync … uses a firewall and blocks incoming connections from the phone/tablet for security reasons. Please … the PhotoSync app to allow incoming transfers from PhotoSync. You have set the wrong network type … GmbH. All rights reserved Why can't I transfer from my phone/tablet to my Windows computer? … Why can't I transfer from my phone/tablet to my Windows computer? There are several … reasons why the transfer from a phone/tablet to a Windows computer does not work. Find … is for your problem and how you can fix it: Your phone/tablet does not find the computer at all Have … and

How to transfer photos using FTP? Setting up an FTP … date. In the View Settings, you can specify how your files should be sorted if you want to view … © 2025 touchbyte GmbH. All rights reserved How to transfer photos using FTP? … How to transfer photos using FTP? Setting up an FTP … connection To transfer photos with FTP (File Transfer Protocol … ) you usually need an internet connection to an FTP server or a NAS with an FTP server, … credentials to access the FTP server and the network address or … of the FTP server. Set up the connection to your FTP server in the PhotoSync settings under … Add FTP configuration Enter the connection data to the FTP server. You can choose between "normal … entries are always interpreted relative to the home directory of the FTP account. For an … without a leading slash are interpreted relative to the home directory of the FTP account, photos … would refer to the directory /home/username/photos, for example … the required data, tap Done, PhotoSync