PhotoSync Support

PhotoSync on your phone or tablet is unable to transfer to your Windows 8.1 computer, it may be due to

Why do my videos that I transfer to PC have no picture and only sound? If you … and videos to the old, compatible format during transfer If you have your iOS device record in High … in PhotoSync in the settings for the respective transfer destination. For the computer, this would be in … PhotoSync settings under Configure, Computer, Transfer. To convert photos to the more compatible JPEG … iOS 11 or later. Go to Settings > Photos. In the TRANSFER TO MAC OR PC section, tap Keep Originals, to … via USB. If you selected Automatic in the TRANSFER TO MAC OR PC, iOS will decide in which format it … . All rights reserved Why do my videos that I transfer to PC have no picture and only sound? … PC and have no picture and only sound, or if the transferred files have a different file size than the files … of comparing these offered files with the files transferred by PhotoSync unless you know that both PhotoSync … it is a common misconception that PhotoSync transfers the files in low quality. In

to use the action menu in PhotoSync. Tap the red transfer button and select Modify Selection under Send. … photos You can also select in your preferred transfer target settings to delete successfully … transferred photos and videos after the transfer. To do this, open PhotoSync Settings, Configure … , select your transfer target, e.g. Computer, and under Delete After … to delete photos and videos after a successful transfer, to delete photos and videos, or to delete only … photos or only videos. Delete After Transfer options Also with the Delete After Transfer … transfer target settings to delete successfully transferred photos and videos after the transfer. To do this … set how PhotoSync should handle successfully transferred photos and videos. Target settings in PhotoSync … to use the action menu in PhotoSync. Tap the red transfer button and select Modify Selection under Send. … photos You can also select in your preferred transfer target settings to delete successfully …

How to transfer photos using WebDAV? Setting up an WebDAV … connection To transfer photos with WebDAV you usually need an internet … is the communication channel used for WebDAV transfer, usually 80 for WebDAV and 443 for secure WebDAV … destination folder to be displayed before each transfer, activate the Select Before Transfer option. In … the Transfer Settings you can specify individual file names … to be deleted on the device after a successful transfer if you allow Delete After Transfer. If you … change the date of a transferred file after a transfer, i.e. it cannot set it to the original recording … , select the photos and videos you want to transfer by tapping them, or drop the tap if, for example … , you want to transfer all photos or only new photos. Selecting photos … for transfer Now tap the red transfer button and then tap Send (if photos are selected … to which the photos are to be transferred. To transfer using WebDAV, tap WebDAV. If you have defined … If only one WebDAV