How to transfer from my iOS device to another phone/tablet when the other device is not detected automatically?

Make sure PhotoSync is installed on both your source device and target device.

Run PhotoSync on both your source device and target device. Attention: Make sure both target and source devices are connected to the same Wi-Fi network.

Change to an album on your source device and tap the thumbnails of the photos and videos you want to transfer to select them. A red mark appears when tapping. To deselect photo and videos just tap again.

Photo and video selection on an iPhone
Photo and video selection on an iPhone
Photo and video selection on an iPad
Photo and video selection on an iPad

Tap the red sync button and then select your preferred action type: New, Selected, or All.

Choose transfer action on an iPhone
Choose transfer action on an iPhone
Choose transfer action on an iPad
Choose transfer action on an iPad

Select the destination of where you want to transfer to. Tap the Phone/Tablet button if you want to transfer to another phone/tablet.

Select destination on an iPhone
Select destination on an iPhone
Select destination on an iPad
Select destination on an iPad

It can happen that no target device is found because some Wi-Fi routers may not support the automatic device detection that PhotoSync uses. If your Wi-Fi allows access between devices in the same Wi-Fi network you can connect to the target device by entering the internet (IP) address of the device manually into PhotoSync. PhotoSync remembers this input and will find your device automatically the next time your try as long as the device uses the same address.

To manually enter the address of the target device please tap on the Add device manually (IP) link at the bottom of the device search window.

No device found on an iPhone
No device found on an iPhone
No device found on an iPhone
No device found on an iPhone

You will be presented with an input mask to enter the IP address and the port of the target device.

Add device manually on an iPhone
Add device manually on an iPhone
Add device manually on an iPad
Add device manually on an iPad

Please follow the instructions in that window and start PhotoSync on your target phone/tablet that will not be found, tap on the red transfer button on the target device and select the Receive tab.

Receive action menu on the target device
Receive action menu on the target device

Tap on Phone/Tablet to open the address information of the target device. It shows the IP address/name of the device and the communication port that PhotoSync uses on that device.

Address information of the target device
Address information of the target device

Now enter the IP address/name and port of the target device into the manually add device mask on your iOS device and press Done when you're ready.

Enter device address on an iPhone
Enter device address on an iPhone
Enter device address on an iPad
Enter device address on an iPad

Select your preferred target device from the list of your available PhotoSync client devices.

Select target device on an iPhone
Select target device on an iPhone
Select target device on an iPad
Select target device on an iPad

During the transfer process your device will show a transfer indicator that informs you about the target device and the ongoing transfer progress.

Transfer progress on an iPhone
Transfer progress on an iPhone
Transfer progress on an iPad
Transfer progress on an iPad

848 out of 1737 found this article helpful
Was this article helpful? Yes | No

Go back

Need more support?